Privacy Policy kiss981 – Our Commitment to Protecting Malaysian Players' Data

1 Introduction

Welcome to the kiss981 Privacy Policy. This document is a written agreement between you as a player and kiss981 regarding how we handle your personal information. We understand that entrusting personal data to any online platform requires a high level of confidence, and we do not take that trust lightly.

Kiss981 is an online gaming platform that operates and serves players in Malaysia. In delivering our services, we require certain information from you to ensure a safe, fair, and enjoyable gaming experience. This Privacy Policy explains in detail what information we collect, why we need it, how we use it, and the rights you hold regarding that data.

By registering and using the kiss981 platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document in full and to contact our support team if you have any questions.

2 Data We Collect

Kiss981 only collects information that is strictly necessary to provide quality, secure services that comply with legal requirements. The following are the categories of data we collect:

a) Account Registration Information

• Full name as per official identification document
• Date of birth for age verification (18+)
• Active email address used as the primary login ID
• Valid Malaysian mobile phone number
• Password (stored as an unreadable hash)
• Current state and postcode of residence

b) Identity Verification Information (KYC)

• Valid MyKad or passport copy
• Recent proof of address such as a utility bill or bank statement
• Selfie holding your identification document (if required)
• Bank account number or digital wallet details for payment processing

c) Platform Activity Data

• Betting history, total wagers, and game results
• Deposit, withdrawal, and account balance records
• Bonus and promotion usage history
• Game session time and frequency logs

d) Technical and Device Data

• IP address at the time of login and betting
• Device type (smartphone, tablet, laptop)
• Web browser type and version
• General location data (state/city) based on IP address
• Cookie and session information (detailed further in Section 5)

3 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. kiss981 uses your data for the following:

Kiss981 will not use your data for any purpose other than those stated above without first obtaining fresh consent from you.

4 Data Sharing with Third Parties

Kiss981 takes a highly limited and cautious approach to sharing player data. We do not sell your personal information to any party. Your data is only shared in the following situations and with parties that have undergone rigorous security assessments:

• Licensed payment processors: Information required to process deposits and withdrawals is shared with payment processors licensed in Malaysia and fully compliant with PCI DSS standards.
• Game software providers: Third-party game providers may receive limited game session data for the purposes of gameplay continuity and fraud prevention.
• Identity verification services: KYC information is shared with accredited identity verification service providers to authenticate document validity.
• Legal authorities: We are required to disclose certain information to government agencies, regulatory bodies, or law enforcement authorities when mandated by Malaysian law.
• Platform analytics services: Anonymised usage data is shared with analytics providers to help us understand platform usage patterns and make improvements.

5 Cookies and Tracking Technology

Kiss981 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential for operation.
• Performance Cookies: Collecting information on how you use the platform — which pages you visit, how long you spend on them, and any error messages encountered. This data is used in aggregate and anonymous form.
• Functional Cookies: Allowing the platform to remember your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helping us understand platform traffic and usage patterns using trusted third-party analytics tools.

You may manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

6 Data Security Measures

The security of your personal information is our highest priority. kiss981 implements a comprehensive set of technical and organisational security measures to protect your data from unauthorised access, use, disclosure, alteration, or destruction.

• End-to-end encryption: All data communications between your browser and our platform are encrypted using TLS 1.3 protocol and AES-256 encryption.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA to add an extra layer of protection to their account.
• 24/7 Monitoring: Our cybersecurity team continuously monitors all platform activity to detect and address threats promptly.
• Regular penetration testing: Our platform undergoes regular independent security testing to identify and address any vulnerabilities.
• Internal access controls: Access to player data within our organisation is restricted to staff who require it to carry out their duties, in accordance with the principle of least privilege.
• Backup and recovery: Player data is regularly backed up to secure locations to ensure service continuity under all circumstances.

In the event of any security incident involving player data, kiss981 is committed to notifying affected players within the timeframe required by Malaysian law and taking appropriate remedial action.

7 Your Rights Under Malaysia's PDPA

As a kiss981 player based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

To submit any request relating to the rights above, please contact the kiss981 support team via LiveChat or email. We will process your request within 21 working days in line with the provisions of Malaysia's PDPA.

8 Data Retention Period

Kiss981 does not retain your personal data longer than necessary for the purposes outlined in this Privacy Policy or to fulfil applicable legal obligations.

• Active account data: Retained for the duration your account remains active and for the period prescribed by law following account closure.
• KYC Documents: Stored for a minimum of 5 years after the business relationship ends, in line with Malaysia's anti-money laundering legal requirements.
• Financial transaction records: Stored for 7 years in line with Malaysia's accounting and tax requirements.
• Support communication logs: Stored for 3 years for reference and dispute resolution purposes.
• Cookie and session data: Deleted within 30 days of the session end date, except for functional cookies which may be retained longer.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established security procedures.

9 Cross-Border Data Transfers

In operating a platform that relies on international server infrastructure, your data may in certain cases be processed or stored outside Malaysia, particularly when involving third-party game software providers or international technical services integrated with our platform.

When such transfers take place, kiss981 ensures the following protective measures are fully observed:

• The destination country or region must maintain a level of data protection equivalent to Malaysia's.
• Comprehensive data transfer agreements are signed with all recipients to ensure your data is protected in accordance with Malaysia's PDPA standards.
• A security risk assessment is conducted before any new data transfer is authorised.
• Appropriate regulatory mechanisms are applied to protect your data during any transfer.

10 Children and Youth Protection

The kiss981 platform is exclusive to individuals aged 18 and above. We do not knowingly collect, use, or disclose personal information of individuals under the age of 18.

If we discover that a minor's personal information has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question.

If you believe a minor has registered on our platform, please contact our support team immediately so that appropriate action can be taken.

11 Amendments to This Privacy Policy

Kiss981 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. We are committed to notifying you of any significant changes.

When a significant amendment occurs, we will:

• Displaying a clear notice on the platform's home page regarding the changes made.
• Sending notification emails to all active registered players.
• Updating the "Last Updated" date at the top of this document.
• Retaining previous versions of this policy for player reference if needed.

Continued use of the kiss981 platform after any amendment takes effect constitutes acceptance of the updated terms. If you disagree with any changes, you have the right to close your account before the amendment comes into force.

12 Contact Us About Privacy

We welcome any questions, feedback, or concerns regarding your privacy and data protection. The kiss981 Privacy Team is ready to assist you at any time.

• LiveChat Platform: Available at kiss981.pro, 24 hours a day, 7 days a week — the fastest way to get immediate assistance.
• Privacy Email: [email protected] — state "Privacy Enquiry" in your email subject line to be directed to the responsible team.
• Response Time: Within 3 working days for general enquiries; 21 working days for formal data rights requests.